Loretta Donovan


Loretta Donovan, founder of the Worksmarts Group and co-owner in Appreciative Inquiry Consulting, has been a cutting edge, versatile contributor to organizational development and corporate learning for over 25 years. She brings perspective and professional commitment from a wealth of experience as an executive, consultant, and learner. Her focus on dialogue, knowledge creation and critical action often integrates open source and social media for transformation of vision and viewpoints, new organizational structures, and redesign of business processes.

Her extraordinary background includes serving as chief learning officer at Girl Scouts of the USA, where Loretta orchestrated training for the implementation of the GEMMA enterprise technology across the country, and led the integration of Appreciative Inquiry within the corporate consulting team.  Previously, she held senior learning and consulting positions at ClientSoft, Inc., Sungard/SCT, and the March of Dimes.  She is a contributor to The AMA Handbook of E-Learning: The Effective Design, Implementation, and Technology Solutions. She has consulted, written, and developed and delivered courses on virtual teams, facilitation and e-learning design.

Loretta has been an adjunct faculty member at New York University-SCPS where she taught courses in appreciative inquiry, business process management and assessment.  At Teachers College/Columbia University, she teaches an appreciative inquiry course, titled Innovations in Business Through a Positive Lens, and has taught Staff Development and Training and Leading, and Sustaining Web-based Learning online, and served on the faculty of the Workplace Learning Institute.

Loretta completed doctoral studies in Organizational Learning and Leadership at Teachers College, where she is researching her award winning, original framework for organizational change, Appreciative Transformative Learning. Loretta is a member of the ODNetwork, Plexus Institute, the Academy of Management, and the National Coalition for Dialogue & Deliberation.

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One Response to Loretta Donovan

  1. Robert Miss says:

    Interested in learning more about AI for my leadership and resource development practice. Rob

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