Belting Out a Chorus of Appreciations

November 25, 2007

I’m enjoying my ritual viewing of CBS Sunday Morning. Bill Geist has an interesting story to share about people who join in choral singing . . . of complaints.  They are part of a global movement, Complaints Choirs of the World.  You can hardly believe the story line:

It all got started during a winter day walk of Tellervo Kalleinen and Oliver Kochta-Kalleinen in Helsinki. Perhaps it was due to the coldness of the day that they ended up discussing the possibility of transforming the huge energy people put into complaining into something else. Perhaps not directly into heat – but into something powerful anyway.In the Finnish vocabulary there is an expression “Valituskuoro”. It means “Complaints Choir” and it is used to describe situations where a lot of people are complaining simultaneously.  Kalleinen and Kochta-Kalleinen thought: “Wouldn´t it be fantastic to take this expression literally and organise a real Complaints Choir!”

 In 9 easy steps you can organize your choir! I like the clarity of directions that spurs on potential participants. Kalleinen and Kochta-Kalleinen deserve credit for branding and putting some process into this endeavor.

 In the name of Positive Psychology, I want to counter their offer. How about belting out a chorus of trends in the Discovery phase?  Some 4-part harmony as we Dream of our collective future? An outburst of song as we commit to each Design project? And best of all, we could burst into song as we achieve Destiny! And just to be clear, I promise to appreciate your voice . . . as you appreciate my less tuneful contributions too.

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Design . . . is a Smart Investment

September 21, 2007

Those savvy folks at Fast Company have a very exciting October issue. The online articles and resources are rich with the nuanaces and controversies around Design.  And one lovely insight is that investing in it leads to financial returns that are tangible.The Design Dividend

Having just had a conversation with a CEO who bemoaned that his CFO wanted to go from AI project concepts into full blown project management, this quote made me want to send him an urgent email:

The real challenge  . . . is infusing design thinking throughout a large organization. “It’s not the senior executives–most of them get it,” Lawrence says. “It’s the middle management, which is charged with implementing the company’s strategy, that wants everything proven to them.”

Design is now an acknowledged bottom line advantage. Yippee!


Cooperrider’s Opening Keynote

September 17, 2007

As David Cooperrider launched the conference, he shared his thoughts in the first session entitled Special Coming Together: The Symphony of Strengths in This Room.

The impressive results of the UN Global Compact include:

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